Administrative Assistant / General Virtual Assistant / Data Entry Expert
I am committed, work dedicated, trust worthy, exceptional customer service skills, and organized professional with over 8 years of Experience in Various Companies as Purchasing Officer, Account Officer, System Data Operator, Admin Support Staff and Customer Relation Officer. I have excellent communication skills both written and spoken in English.
I am a College Graduate with a Bachelor Degree in Business Administration major in computer management. I was previously working overseas (Qatar) for 2 years as Customer Relation Officer and was assigned in RASGAS Company.
I am here to share my skills with you and to help your company grow faster by providing you a comprehensive virtual assisting, and customer technical support. I provide premium services including administrative assistance such as answering phone calls, emails handling, making a reports, advance internet research, scheduling meetings and making travel arrangements. I can also provide a customer technical service support, as a help desk i can effectively perform several functions such as customer inquiries through phone and/or emails regarding their problem or concern, problem solving and provide accurate information for treatment issue, assistance in troubleshooting, get answers to questions, and solve issues and/or problems. The main point by assisting a technical support to client or customer is to make things easier and possible for them. As a help desk, we must make our clients happy and 100% satisfied.
MY SKILLS AND ABILITIES INCLUDES:
* Client response and email handling with customer service.
* Email & Schedule Management Filtering Emails.
* Knowledgeable in Microsoft Offices (Excel, Word, Outlook, PowerPoint)
* Advance internet research and data scraping.
* Facebook ads, content creation and social media management like facebook page, youtube channel, IG and tweeter account.
* Social media promotions
* Creating / Managing Spreadsheets and helping to create presentation materials.
* Video editing application including Filmora, Adobe, Movie Maker and Power Point for presentation.
* Extensive computer and internet literacy.
* Basic website maintenance and blog management
* Proficiency with advance Microsoft Office Application including, Word, Power Point and Microsoft Excel
* Data encoding with 100% accuracy
* Calendar management and appointment scheduling
* Organize and schedule meetings and appointments
* Responding to emails and phone calls
* Provide excellent customer service
* Provide administrative support to superior and co-employees.
* Assist in the preparation of regularly scheduled reports
* Provide information by answering questions and requests
* Contribute to team effort by accomplishing related results as needed
If you would wish to discuss more on how I can help you and your company. You can contact me at your most convenient time.