All-Star Customer Service / Lead Generation / Social Media Manager
I'm a fast and experienced young professional. I used to work in both an office and as a remote employee. I'm a friendly customer service specialist with over one year of experience. Accountable for managing accounts, responding to questions, comments, and complaints concerning a given company. I have an extensive background in the field, and if you're looking to provide me with something new that will excite my creativity, I can't wait.
⭐⭐⭐Customer Service CARE Consultant, Data Entry, Social Media Management, Lead Generation, Cold Calling, Appointment Setting, Admin Support, Content Writing, Copywriting, Office & Admin Virtual Assistant⭐⭐⭐
*I contribute my fair share of assistance, competency, and accuracy.
*I have an extensive skill set with a diverse set of programs and platforms.
My prior work experience and customer service have drawn these listed the following entities to my character:
☑ CUSTOMER CARE
☑ SOCIAL MEDIA MANAGER
☑ LEAD GENERATION SPECIALIST
☑ COLD CALLING
☑ DATA ENTRY
☑ DATA MANAGEMENT
☑ ONLINE RESEARCH
☑ 50 WPM
✔Work in Administrative Support
✔Web Research
✔Organizational skills
✔Exceptional written and verbal communication abilities
✔Inputting customer details
✔Able to coordinate and manage resources
✔Deal with customer issues over the phone
✔Troubleshoot compatibility with, regard to, having to do with the internet, email, and home phone
✔Field technicians assigned to dispatching
✔Dealing with/responding to complaints
✔Informally, create escalation tickets
✔Customer service by email
✔Review billing invoices
✔Keep track of the number of outbound calls
📩 I'm always up for new and exciting challenges, so please don't hesitate to get in touch.
I wish you and yours a long and fruitful business partnership.