Hire Call Center Agent In The Philippines
Michael R.
$6.25/Month
Philippines
Member since:
Last logged: ago
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Call Center Agent
CALL CENTER SKILLS AQUIRED WHILST STUDYING Dealing with calls in a highly professional manner. How to act as the first point of telephone contact for a customer. Handling complaints in a diplomatic way. Accurately updating customer records with information. Responding to customers who have special communication needs, such as language difficulties or disabilities. Answering any queries quickly and efficiently. Quickly understanding a callers point of view and to empathise with them. Able to respond and adapt to the needs of all customers. Fully aware of all laws & regulations regarding data protection. Quickly processing information. KEY COMPETENCIES Excellent verbal and written communication skills. Ability to work with minimum supervision in a busy environment. Able to do repetitive tasks accurately over long periods of time. Working knowledge of MS Office software and spreadsheets. SELECTED ACHIVIEVEMENTS Qualified to ITIL Foundation level. Run a blog on how to ‘Exceed customer expectations & encourage repeat business’. Successfully completed a four week Advanced First Aid Course. HOBBIES & INTERESTS Simon is an amateur actor, and has not only helped to organise school plays but also played parts in them. He is also a member of a local debating society, where is gets to speak in front of audiences and has to hold in depth conversations for long periods of time.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $6.25/Month | Freelance | Bachelor | 1 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $6.25/Month | Freelance |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 1 years |
Other Virtual Assistants
Maria M.
General Virtual Assistant
$5/Month
Last logged: ago
Joann W.
Virtual Assistant
$7/Month
Last logged: ago
harold j.
Customer Service / Virtual Assistant
$6.25/Month
Last logged: ago
PRINCESS G.
NON-LIFE INSURANCE BRANCH SUPERVISOR
$3.13/Month
Last logged: ago
PRINCESS G.
NON-LIFE INSURANCE BRANCH SUPERVISOR
$3.13/Month
Last logged: ago
