Hire Customer Service Expert In The Philippines
Gemma C.
$3.13/Month
Philippines
Member since:
Last logged: ago
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Customer Service Expert
I come from strong operational management background within contact centre environment. I have the drive needed to ensure that all my tasks will meet and even exceed the client’s expectations. I have strong commitment and highly competent reason as to why I always excel and being awarded for good performance. I would like to highlight the following core strengths and experience of mine, to give you an idea of what I can offer. • Managed and conducted several meetings for Operations Manager and up • Proficient with computer software programs, including MS office, CRM, Zendesk, Salesforce, Google Suit/Google applications, Jira, Microsoft Teams, Slack and a like that enables me to execute my duties fast and with utmost accuracy • Managed a team of 15-20 representatives, coached and mentored them to achieve service initiative objectives and maximize customer satisfaction • Analyzed scores, getting root cause to conduct efficient action plans I am currently a team leader handling an e-commerce account and already reporting onsite reason as to why I am looking for a permanent work from home to minimize travel cost and for safety purposes too.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $3.13/Month | Part-Time | Bachelor | 8 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $3.13/Month | Part-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 8 years |
Other Virtual Assistants
Marison L.
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Detail-Oriented Virtual Assistant | SMM | Reliable Bookkeeper
$6/Month
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Zigfred E.
Medical Virtual Assistant
$10/Month
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Zigfred E.
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$10/Month
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Loiss V.
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$3.13/Month
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Kristina M.
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