Customer Service/Freelancer/Virtual Assistant
Greetings,
Are you feeling OVERWHELMED with your day-to-day stuff?
Sit back, relax, and stop worrying coz FATE brought you to the right person ready to make things easier for you and can provide high-quality service.
Let me tell you why your search stops here --- WITH ME.
Here are some skills/platforms I have expertise in, that will surely make an efficient, effective, and successful outcome:
✅Adobe PDF
✅Aircall
✅Atlassian
✅Canva
✅Click CRM
✅Confluence
✅Conversational Cloud
✅Credly
✅Dialpad
✅Discord
✅Dispatch
✅Genesys
✅Gmail
✅Go Daddy
✅Google Calendar
✅Google Docs
✅Google Keep
✅Google Meet
✅Google Sheets
✅Grand Central
✅Home Base
✅Hubspot
✅Insightful
✅Mantis
✅Microsoft Excel
✅Microsoft Outlook
✅Microsoft Teams
✅Microsoft Word
✅Okta
✅Outlook Calendar
✅Prism
✅Procedure Flow
✅Sales Force
✅Send Bird
✅Shipmonk
✅Ship Station
✅Shopify
✅Skype
✅Slack
✅Spot Hero
✅Stripe
✅Tawkto
✅Zendesk
✅Zoom
✅Admin Support
✅Calendar Management
✅Chat Support
✅Circle Prospecting
✅Customer Management
✅Customer Service
✅Customer Support
✅Email Management
✅Email Support
✅Lead Generation
✅Pdf File Conversion
✅Recruitment
✅Social Media Engagement
✅Technical Support
✅Web Researching
♢ I work hard in all the jobs I have.
♢ I can focus on work without the need for supervision.
♢ I value my work and I try always to go above and beyond.
♢ I am able to support team goals along with finishing my assigned tasks.
♢ I have remarkable interpersonal, organizational, and time management skills.
♢ I can also carry out my tasks with accomplishments and always want to excel in whatever I do.
♢ I also have a genuine desire to give you the best result and eventually, we can be able to build a long-term client relationship.
♢ I am tech-savvy and can adapt quickly to a wide range of programs. I am also open to the possibility of learning to use new tools.
♢ I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures, and standard processes.
♢ I am detail-oriented and able to analyze, prioritize, and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
Do you still think this is just a random circumstance? Then let's talk and I would love to prove that this is FATE.
Chat Support
✅Answering customer inquiries about their food order delivery.
CSR / Email Support / Chat Support
✅Answered customer inquiries about different types of package plans.
✅Validating customer websites for them to get freebies.
✅Responding to chat inquiries.
✅Responding to email inquiries.
CSR / TSR / Sales Representative
✅ Providing troubleshooting steps to customers for their devices.
✅ Answering customer inquiries about their camera plans.
✅ Processing rate plan change and device upgrades.
✅ Processing payment and giving payment options.
✅ Selling new products and add-ons.
Recruitment Sales Specialist
✅ Calling Health Care facilities to offer to the staff of healthcare professionals.
✅ Deploying healthcare professionals to healthcare facilities.
✅ Processing contract signing from the healthcare facilities.
CSR / Email Support
✅ Processing requests for returns and exchanges, refunds and cancelation, and filing a claim.
✅ Processing customers' inquiries about order information.
✅ Investigating charge disputes from customer orders.
✅ Responding to customers' email inquiries
✅ Managing inventory of products.
Retail Specialist
✅ Processing requests for returns and exchanges, refunds and cancelation, and filing a claim.
✅ Processing customers' inquiries about order information.
Object Linker / Quality Analyst
✅ Labeling road objects and transmitting the information to the AI vehicle for it to recognize once it passes on a particular road.
✅ Quality check of other teammates' work before submitting their projects.
CSR / TSR /Chat Support
✅ Providing troubleshooting steps to customers for their devices.
✅ Answering customer inquiries about their phone plans.
✅ Processing rate plan change and device upgrades.
✅ Processing payment and giving payment options.
✅ Responding to customers' chat inquiries.
✅ Selling new products and add-ons.
CSR / TSR
✅ Providing troubleshooting steps to customers for their devices.
✅ Answering customer inquiries about their phone plans.
✅ Processing rate plan change and device upgrades.
✅ Processing payment and giving payment options.
✅ Selling new products and add-ons.
CSR / TSR / SME
✅ Providing troubleshooting steps to customers for their devices.
✅ Answering customer inquiries about their phone plans.
✅ Processing rate plan change and device upgrades.
✅ Processing payment and giving payment options.
✅Selling new products and add-ons.
Collection Specialist
✅ Processing payment and giving payment options.
✅ Call customers for their monthly dues.
Project Sales Consultant
✅ Calling small and medium enterprises to promote the company’s products and services.
✅ Going to customers' locations if they request some demos.