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Hire Virtual Assistant In The Philippines

RITZY M.

$3.13/Month

Philippines

Member since:

Last logged: ago


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Jelahnie A.

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Janiel .

4.7

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Janiel .

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Customer Service Representative/Shopify Customer Support/Social Media Moderator

3.8

My name is Ritzy, I've worked as a Customer Service Representative here in the Philippines for a flower shop for a US company for more than one year. I also worked remotely and was one of the Escalation Specialists for a US company for dietary supplements for five months. I handled inbound and outbound calls, chat, and email support. I have also experienced customer support for Shopify and I was tasked to respond to Social media messages, comments, and emails. In my previous roles, I help customers track orders and update them about their orders, process replacements, and redeliveries, and process order changes, and refunds. Being an Escalation Specialist, I was responsible for handling customer complaints and resolving issues that can't be handled at the frontline level. I work with customers to identify their concerns, determine the best course of action, and resolve any outstanding issues in a timely fashion. In customer support, I was responsible for addressing customer needs and ensuring they had a positive experience. I need to use customer service skills to perform a customer service role. This skill set includes active listening, attention to detail, empathy, problem-solving, and communication.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$3.13/Month Freelance College Level 1 years
EXPECTED SALARY AVAILABILTY
$3.13/Month Freelance
EDUCATION EXPERIENCE
$College Level 1 years

Other Virtual Assistants

Jonnah A.

4.9

Technical Support, Wordpress Management, Onpage SEO, SEO Content Optimization, Email Handling

$10/Month

Last logged: ago

Jonnah A.

4.9

Technical Support, Wordpress Management, Onpage SEO, SEO Content Optimization, Email Handling

$10/Month

Last logged: ago

Connie P.

4.9

E-commerce Virtual Assistant Shopify • Amazon • Social Media Management

$5/Month

Last logged: ago

Connie P.

4.9

E-commerce Virtual Assistant Shopify • Amazon • Social Media Management

$5/Month

Last logged: ago

Jelahnie A.

4.2

JELAHNIE A. PEREZ, LPT Brgy. Concepcion, Ormoc City, Leyte, Philippines, 6541 📞 0950-588-2988 | 📧[email protected]

$10/Month

Last logged: ago

Jelahnie A.

4.2

JELAHNIE A. PEREZ, LPT Brgy. Concepcion, Ormoc City, Leyte, Philippines, 6541 📞 0950-588-2988 | 📧[email protected]

$10/Month

Last logged: ago

Janiel .

4.7

All Around Virtual Assistant

$5/Month

Last logged: ago

Janiel .

4.7

All Around Virtual Assistant

$5/Month

Last logged: ago

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