Hire Virtual Assistant In The Philippines
Alfredo B.
$3.75/Month
Philippines
Member since:
Last logged: ago
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CUSTOMER SERVICE REPRESENTATIVE
Determines problem or reason for calling. Resolves Western Union product and service problems and complaints via phone. Helps process of sending money transfers through agent location (Money Tranfer by Phone), over the phone (Telephone Money Transfer), and online (Web Money Transfer) for customers; assists customers in receiving money through agent location or their prepaid cards. Files offline/web forms for complex issues concerning prepaid cards, non-payment claim transactions, refunds, cancellations, direct to bank transactions, mobile money transfers, MyWu redemptions and point adjustments, transaction histories, and other related concerns. Troubleshoots online technical errors and issues in websites ([hidden] and [hidden]) customers are experiencing. Expedites corrections or adjustments; follows up to ensure resolution. Suggests solutions and compensates inconvenience when a product malfunctions like declined transactions, faulty service and agent and online errors. Files, documents, and records and asks analytical questions for fraud reports and compliance issues and provides legal disclaimers and guidance as appropriate. Validates transactions for security; completes validation through tools utilization Handles changes in product, scripts, policies or renewals. Acts as a multi-skilled Western Union Agent.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $3.75/Month | Full-Time | College Level | 2 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $3.75/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 2 years |
Portfolio
Other Virtual Assistants
Lea T.
Independent Contractor
$5.50/Month
Last logged: ago
Gillian N.
Virtual Assistant
$5/Month
Last logged: ago
Gillian N.
Virtual Assistant
$5/Month
Last logged: ago
Victoria.
General Virtual Assistant
$250/Month
Last logged: ago
Kevin P.
Virtual Assistant
$5/Month
Last logged: ago
