Hire Virtual Assistant In The Philippines
Jessica R.
$4.00/Month
Philippines
Member since:
Last logged: ago
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Richie S.
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Customer Service Representative
I serve as the frontline support for customers, ensuring their needs are met with professionalism, efficiency, and a positive attitude. I handle a wide range of inquiries via phone, email, chat, and social media, resolving issues promptly while maintaining a high level of customer satisfaction. Key Responsibilities: Respond to customer inquiries, providing accurate information about products, services, orders, and policies. Resolve complaints efficiently by identifying problems, offering appropriate solutions, and ensuring follow-up. Maintain detailed and organized records of customer interactions using CRM systems. Collaborate with cross-functional teams such as sales, logistics, and technical support to address complex customer concerns. Stay informed about product updates, company policies, and promotions to deliver up-to-date information to customers. Maintain performance metrics related to response time, resolution rate, and customer satisfaction. Core Skills: Excellent verbal and written communication Strong problem-solving and conflict resolution abilities Empathy and active listening Ability to multitask in a fast-paced environment Proficiency in customer support software and CRM tools
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $4.00/Month | Freelance | Bachelor | 4 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $4.00/Month | Freelance |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 4 years |
Other Virtual Assistants
Cheyne C.
Customer Service /Technical Support | Executive & Virtual Assistant/Lead Generation | Telemarketer
$6.88/Month
Last logged: ago
Fatima D.
Freelancer
$6.88/Month
Last logged: ago
Brenda A.
Virtual Assistant
$10/Month
Last logged: ago
Richie S.
Customer Service Representative/ Sales/ Collection/ Appointment setting/
$7/Month
Last logged: ago
