Customer Service Specialist with a Chat Technical Support Experience
Professional Customer Experience Support with Technical Support Experience for more than 8 years. I have excellent communication skills in both written and speaking English.
I have experience working as a Guest Relations Support which helped me develop into a mature and responsible person. It also helps me gain knowledge and experience working with different clients.
Services I can offer:
- Customer Support
- Client Advisor
- Guest Relations Support
- Technical Support for Internet/Phone Service/Prism Service
- Data Entry
- Sales
- Inbound/Outbound calls
- Phone Support/Chat Support
- Appointment Setter
- Virtual Assistant
- Project Assistant
- Create a listing on Airbnb and VRBO website
- Create an invoice of the host's earnings
- Finalizing written and edited articles (format/check vs. client requirements/plagiarism check) and store them on DropBox.
- Upload articles to various CMS (mostly WordPress)
- Administrative/tracking tasks
- Ad-hoc tasks to help project managers
Relevant Tools:
- Gdocs/Gsheet/GForms
- MS Word/Excel/Powerpoint/Publisher/Access
- Adobe Photoshop/Canva
- Airbnb/VRBO/B[hidden]
- Uplisting/H[hidden]/TurnoverBnB/August Home
- Zendesk/WordPress/Pubignite
- Xencall/ReadyMode
- Slack/Ring Central/Google Voice/Google Chat/Drop Box/Google Drive
My rate is negotiable depending on the business needs.