Hire Customer Service Specialist In The Philippines
Michelle R.
$5.00/Month
Philippines
Member since:
Last logged: ago
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Customer Service Specialist
I am an customer service specialist for over 6+ years of experience and an aspiring virtual assistant. I had the privilege of managing a diverse range of customer inquiries and concerns. I am proud to have consistently exceeded performance metrics, maintaining a customer satisfaction through diligent problem-solving and empathetic communication. Here are some of my accomplishments that showcase my capabilities: 1. **Project Excellence:** Spearheaded a team project to streamline response times, resulting in a 20% reduction in average resolution time and enhancing overall customer satisfaction. 2. **Effective Communication:** Handled complex issues with professionalism and tact, resolving 100% of escalated cases and earning recognition from both customers and team members for my effective communication skills. 3. **Multitasking:** Successfully managed high call volumes while utilizing a robust CRM system, ensuring accurate data entry and efficient follow-up. I am drawn to multiple company's reputation for innovation and commitment to delivering top-notch products/services. The company's dedication to fostering a customer-centric culture aligns perfectly with my values, and I am excited about the prospect of contributing to such an environment.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $5.00/Month | Full-Time | College Level | 6 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $5.00/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 6 years |
Other Virtual Assistants
Lydiah M.
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Email Marketing & eCommerce Specialist
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Jackline K.
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Jackline K.
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Last logged: ago
