Hire Virtual Assistant In The Philippines
Joey G.
$20/Month
Philippines
Member since:
Last logged: ago
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Suzette M.
Highly Experienced Customer Service & E-commerce VA
$10/Month
Last logged: ago
Suzette M.
Highly Experienced Customer Service & E-commerce VA
$10/Month
Last logged: ago
Nicah R.
Virtual Assisstant: Product Sourcing & Account Management
$7/Month
Last logged: ago
ALMARIE T.
VIRTUAL ASSISTANT
$100/Month
Last logged: ago
ALMARIE T.
VIRTUAL ASSISTANT
$100/Month
Last logged: ago
Jan V.
Virtual Assistant
$7/Month
Last logged: ago
Data Analytics
I have over 10 years of combined experience in the customer service and technical support industry, with a strong foundation in client relations, problem-solving, and service quality monitoring. My career began as a Customer Service Representative, where I honed my communication and interpersonal skills by providing timely, courteous, and effective assistance to a wide range of customers. I consistently met or exceeded performance metrics such as customer satisfaction (CSAT), average handling time (AHT), and first call resolution (FCR). As a Technical Support Representative, I provided specialized assistance for telecom products and services, troubleshooting complex technical issues, guiding customers through system configurations, and ensuring minimal downtime. My ability to translate technical language into clear, understandable instructions helped build trust and improve the customer experience. Currently, I serve as a Quality Assurance Analyst for a roadside assistance account, where I evaluate call interactions, provide feedback to agents, and collaborate with team leads to enhance service delivery. I specialize in identifying trends, coaching opportunities, and ensuring compliance with company standards and client KPIs. With a deep understanding of both front-line operations and quality frameworks, I bring a well-rounded perspective to any customer-focused environment. I’m passionate about driving continuous improvement and delivering service excellence.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $20/Month | Part-Time | College Level | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $20/Month | Part-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 10+ years |
Skills
Portfolio
Other Virtual Assistants
Suzette M.
Highly Experienced Customer Service & E-commerce VA
$10/Month
Last logged: ago
Suzette M.
Highly Experienced Customer Service & E-commerce VA
$10/Month
Last logged: ago
Nicah R.
Virtual Assisstant: Product Sourcing & Account Management
$7/Month
Last logged: ago
ALMARIE T.
VIRTUAL ASSISTANT
$100/Month
Last logged: ago
ALMARIE T.
VIRTUAL ASSISTANT
$100/Month
Last logged: ago
Jan V.
Virtual Assistant
$7/Month
Last logged: ago
