Experienced Customer Support Representative, VA, Social Media Moderator
Hello Sir/Ma'am, I'm an experienced Customer Service representative and VA. I have 3 years experience in this line of job. I have experience with Shopify, I did tasks such as refunding, resending, restocking and tracking orders to update the customers. I can speak and write English fluently. I can also speak and write Filipino and Dutch. I am good with Microsoft Excel and I can use MS Word very well. I can edit photos through Photoscape. Because I previously own an online store on Etsy that sells accessories and I do the photography,
editing and downloading myself. I have experience managing social media accounts such as Facebook page and Instagram. I also have experience as a virtual assistant/ email customer care representative. I have worked with Gorgias, Zendesk, Thunderbird, Slack, Woocommerce, GDrive and Google sheet. I also worked as a webpage reviewer for a website and that was my first online job.
I can find my ways in the internet too without difficulties when it comes to researching, downloading and more. I am a person who is always excited to learn new things may it be hard or deem impossible by others. I always do my very best and do more than what needed to be done to satisfy myself and the customers. My motto is "Hard work without talent is a shame, but talent without hard work is a tragedy" by Robert Half.