Hire Virtual Assistant In The Philippines

Results-driven and adaptable professional with over 10 years of diverse international experience across supply chain analysis, team leadership, virtual assistance in healthcare, and customer service operations in high-demand industries in New Zealand, the UK, and remote global settings. Proven ability to streamline processes, enhance team productivity, and deliver client-focused solutions in both B2B and B2C environments. As a Supply Chain Analyst (New Zealand), managed full-cycle tracking of LCL and FCL shipments, coordinated with 4PL providers, and optimized inventory movements to ensure timely warehouse replenishments and client order fulfillment. Promoted to Process Team Leader (New Zealand), leading cross-functional teams, improving SOPs, and driving performance metrics to exceed service-level agreements while mentoring junior analysts. Served as a Virtual Assistant in Healthcare, supporting medical professionals through calendar management, insurance verification, patient coordination, and EMR data entry with high accuracy and discretion. Worked as a Customer Advisor in a UK Bank, handling sensitive client accounts, supporting financial queries, and maintaining regulatory compliance in a fast-paced, high-trust setting. Started career as a Customer Service Representative in Telco, resolving technical and billing issues, upselling services, and achieving top customer satisfaction scores. Proficient in tools such as SAP, Oracle Netsuite, Salesforce, Slack, Excel (Pivot Tables), GSuite, and remote communication platforms. Strong communication skills, attention to detail, and a consistent commitment to service excellence.