Freelancer/Customer Support/VA/AR/Chat Support
Hello, you can call me Carmela. I would be honored to work as a Customer support/chat support/VA for you. I can start immediately and I have been working in this sector for almost 5 years.
I started as a Technical Support Rep in an ISP account, assisting customers with their internet connection, modem issues, and wifi problems. I've been a VA for a company that works directly with clients, my job is to pin business locations using google maps and salesforce. I was a Healthcare Executive, and I provide information about billing queries, insurance claims, and denials. I make outbound calls to collect payments from patients. I've been in a chat support role for a Telecom company based in the US. My most recent job was to support customers in a travel account via phone/chat/email but due to the pandemic, I was dismissed from the company.
I am very excited to work with you soon. I have a very stable internet connection with a quiet and distraction-free workspace and a personal laptop that I can use. I also have an amazing capability of working hard. I am that educated and not that talented but I can assure you I have strong determination.
I'll just leave you with this: "Desire! That's the one secret of every man's career. Not education. Not being born with hidden talents. Desire." - Johnny Carson