Healthcare Virtual assistant/ Appointment setter
I am an experienced Healthcare Virtual Assistant with a strong background in working within BPO healthcare accounts. Over the years, I have honed my skills in creating authorizations, scheduling appointments, and facilitating seamless communication between patients and providers. I am proficient in handling patient inquiries, confirming appointments, and managing the authorization process, ensuring all details are accurately documented and compliant. With a solid understanding of healthcare terminology, medical procedures, and HIPAA regulations, I can effectively manage administrative tasks in a remote environment. Additionally, my experience with scheduling tools, CRM systems, and telehealth platforms allows me to deliver exceptional support while maintaining confidentiality and enhancing overall healthcare operations. My goal is to provide efficient, high-quality assistance that enhances patient and provider satisfaction.