Highly Skilled VA, Copywriter and Customer Sales/Service Representative
I supported three companies in terms of administrative tasks (Virtual Assistant). I started my virtual assistant career way back in 2019. I worked with Cience as a Virtual Assistant/Sales Development Representative and Refirmlabs as a Virtual Assistant/Copywriter. I also assisted 3 companies in the real estate and hospitality industries. I worked with Chopcheeks, a startup company that focuses on short term rentals. I am managing accounts and social media accounts for their properties listed on websites like (VRBO, Airbnb, Expedia, and B[hidden]. I also worked as a virtual assistant for ArizonaBNB, where I managed 50 of their properties on different platforms and linked them with Guesty. Lastly, I supported Marble, a startup in lease and rentals, where I basically list properties, edit descriptions, and collect payments. I also respond to inquiries and bookings from these three clients. The next thing that I can say that would be useful if my work experience with Airbnb. I worked with Airbnb for over 2 years, handling calendar management, account management, reservations, properties and listing details, descriptions, data analytics, intensive processes, maintenance, claims and a lot more.
List of the tasks that I did while working for my first two clients.
Project Management
Lead Generation
Email Outreach
A/B testing
Appointment Setting
Cold Calling
Scheduling
Calendar Management/Synching
Data Entry and Data Management
Reporting
Client Gifting
Inbox Optimization
Graphic Design and Editing
*Tools I used with them.
Trello
Asana
STR's websites
Quill
Hubspot
Salesforce
Timekeeping
Google Calendar
Dropbox
LinkedIn
Gsuite
Microsoft Office
PanelMix
Email2Txt
CRM
Okta
Slack
Notion
Whatsapp
Calendly
Zoom
Skype
Hubstaff
Copywritely
Verbix
Wordcounter
Adobe
Canva
I also assisted three clients in the real estate and hospitality industries. Second thing, I've been in a customer-facing industry for almost 4 years, so you can leave me with the task that requires intensive customer service so we can avoid complaints as much as possible. I can assist you with processes and identify the things that need to be prioritized and use my sales experience on the side to assist you with prospecting and lead generation. I got a certificate for business development that I can share to give insight on what might work better for the business. And lastly, I quit my corporate job last month to start a new direction in freelancing. I am a self-trained copywriter, and I can help you with increasing your online engagement for possible expansion and to get more customers.
I am a person who always works with integrity and transparency. If I am accepted for this position, I will be honest with you about what is working and not working for me, conduct research on what might be working or not with the current trend of the business, and do my best to assist clients with everything