Hire IT Service Desk Level 2 In The Philippines
ARTURO J.
$7/Month
Philippines
Member since:
Last logged: ago
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IT Service Desk Level 2
Serve as the first point of contact for customers seeking technical assistanceover the phone or email Perform remote troubleshooting through diagnostic techniques and pertinentquestions Determine the best solution based on the issue and details provided bycustomers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $7/Month | Freelance | Bachelor | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $7/Month | Freelance |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 10+ years |
Other Virtual Assistants
Lewis M.
Human Resource Generalist
$4/Month
Last logged: ago
SHERYL J.
Virtual Assistant | Customer Support | Admin Support | SEO | Bookkeeping | CAD Design
$5/Month
Last logged: ago
Brian S.
Data Entry Specialist
$3/Month
Last logged: ago
Loralei P.
Bookkeeper/Virtual Assistant
$6/Month
Last logged: ago
Loralei P.
Bookkeeper/Virtual Assistant
$6/Month
Last logged: ago
