JACK OF ALL TRADES VIRTUAL ASSISTANT
•11 years as a CSR and Sales Blended accounts (Email, Chat and voice agent) in accounts like : Ebay, at&t, Verizon, Newell, Direct TV etc. Also E-commerce and Social Media Management.
* Appointment Setting: Utilize both cold calling and social media management to set appointments for the sales team, ensuring a robust pipeline of opportunities.
* Lead Generation: Identifying and attracting potential customers or clients (referred to as “leads”) for a business’s products or services.
* Executive Assistance: help streamline operations, manage communications, and handle various tasks to allow executives to focus on strategic responsibilities.
* Social Media Management: Developed and executed social media strategies across platforms like Facebook, Instagram, LinkedIn, and TikTok, increasing audience engagement by 40%
* Airbnb Property Management: Guest Management,Property Maintenance,Administrative Duties and Customer Service.
* CRM Management: Maintain accurate and up-to-date records of calls, activities, and outcomes in our CRM system, providing transparent reports to the team.
* Sales Targets: Meet or exceed daily, weekly, and monthly sales targets, contributing to the team's overall success.
* Communication Skills: Exceptional verbal and written communication skills, with the ability to engage and persuade potential clients.
* E-commerce Skills: Product Listing, Handling Email support and Refunds.
*Recruitment : Utilizing ATS, Handling the whole Recruitment team.