Technical Support Specialist | Virtual Admin |Video Editor
I have been in the Call Center or BPO industry for more than 12 years now and I fully understand the importance of great communication. I can provide e-mail, chat, ticket and phone support. My willingness to learn never fails me to move forward. My objective is to be able to use my online skills such as excellent English communication skills both written and verbal, web research skills and data entry skills, and strong Customer Service, Sales, and Technical Support background/training to help OnlineJobs Employers to achieve or even exceed their goals. It is important to me that my employers are pleased and extremely satisfied with the results of each project.
I am always willing to learn and wil lfully familiarize myself with the product in order to provide the best possible support to customers and provide support various data entry and encoding projects and also as a virtual admin assistant, so I'm primarily looking for long-term projects.
I possess the following skills listed below which I am more than positive you can benefit from:
Knowledgeable in:
Data Entry>Email & Chat Support
Word Press
Connectwise Ticket Management
Remedy Ticketing Tools
Zendesk
Technical Support / Troubleshooting Network Connection and Software
Customer Service
MS Office
Office 365
Web Page Design
Adobe Photoshop
Video Editing
Remote Desktop application