Techy-Savvy Virtual Assistant - Digital Growth Master
Experienced Virtual Assistant with over 12 years of BPO experience, including 5+ years in customer service, 3+ years in sales, and 2+ years in non-voice support. Expertise in using CRM software and sales tools. Proven ability to build relationships with potential customers. Self-motivated and able to work independently with exceptional organizational and time management skills.
Highly Organized and Proactive Virtual Assistant
I'm a detail-oriented and results-driven virtual assistant with over 12 years of experience supporting businesses in diverse fields - from Real Estate and Technology to Web Design and Social Media Management. I excel at multitasking and managing complex workflows, ensuring smooth operations and exceeding client expectations.
Skills & Expertise:
✅ Project Management: Adept at utilizing CRM platforms like M[hidden], Hubspot, KW Command, and Paragon to streamline tasks effectively.
✅ Marketing & Communication: Experienced in Google & Facebook Ads, Social Media Management (including content creation and scheduling), and email marketing tools like MailChimp.
✅ Technical Support & Customer Service: Proficient in providing technical assistance via Zendesk and offering exceptional customer service experiences.
✅ Administrative Support: Efficient in general administration tasks, calendar and email management, and data entry.
✅ Creative Suite: Familiar with basic graphic design using tools like Canva or similar.
✅ Video Editing: Experience with video editing software like Filmora for basic editing needs.
Software & Tools:
✅ CRM (Project Management, Lead Generation, Customer Service, Real Estate)
✅ Google Suite (Gmail, Docs, Sheets, Slides)
✅ Microsoft Office Suite (Word, Excel, PowerPoint)
✅ Social Media Management Platforms (Facebook Ads Manager, Instagram, etc.)
✅ Zendesk, Jira, Slack
✅ MailChimp
Client Success:
"Isaias was committed and proactive in helping me with social media and was quick to incorporate any new suggestions I had. He's easy to communicate with too!"
Professional Goals:
✅ Long-term: I aspire to become an integral part of a growing team, fostering strong relationships and contributing to the company's success by leveraging my diverse skillset.
✅ Short-term: I'm eager to learn and adapt to your specific needs, becoming a valuable asset from day one.
Connect with me to discuss how we can achieve success together.