Virtual Assistant Amazon Recovery Specialist
Hello, I'm Marissa, an experienced professional specializing in two key areas: Recovery Specialist and Customer Service. With a background in managing cases on Amazon using Seller Central and various investigative tools, I have supported international clients across the USA, UAE, UK, China, Japan, Canada, and Australia, particularly in resolving issues related to missing and lost items. My expertise includes meticulous document verification and proactive client management, ensuring smooth operations for clients.
In customer service, I excel in cold calling and appointment setting, specifically within the automotive service industry. I am adept at fostering client relationships through effective communication and follow-up strategies, leveraging my strong grasp of sales processes and AI software.
I am passionate about exploring new fields and opportunities to apply my skills and contribute effectively. For a detailed overview of my skills and experience, please refer to my CV: [hidden][hidden]/file/d/1i09UUnAkYB7FcDAVvZtcazD86rcynruH/view?usp=sharing