Virtual Assistant and Customer service
Last Update: April 24, 2023
Availability: 30-48 hours per week
Salary requirements: Negotiable
Welcome!
Hey!
I am Lieza B. Ulep, a Virtual Assistant with over 9 years of experience in Customer Service. I possess strong skills in email handling, chat support, order processing/fulfillment, and social media account management. Additionally, I have successfully managed PayPal and Klarna cases.
My experience spans across various domains such as:
. Bookkeeping:
• Monthly Report Management
• Annual Report Management
• Payroll Management
. Social Media Management:
• Facebook Ads
• Facebook/Instagram Post Creation
• Post Scheduling
• Hootsuite
. Customer Service Virtual Assistance:
• Live Chat Operation
• Email Handling
• Order Processing
• Order Fulfillment via Shopify and AliExpress
• Data Entry and Web/Lead Researching
• Photo Editing using Adobe Photoshop and Canva
• Social Media and Email Marketing
• eBay Management
. Amazon/eBay Administrative Support:
• Amazon Seller Central Management
If you believe that my skills align with your needs, please feel free to contact me, and we can set up a brief meeting where you can tell me more about your objectives.