Virtual Assistant | Data Researcher | Customer Support | Administrative and Technical Duties
I am a team player, leader, and animal lover. I am a person who can adapt to situations and apply my knowledge to pursue a goal. With almost three (3) years of experience in the BPO industry, I have developed a strong foundation in customer service - both in calls and chat support, and data entry. In my current role as an Officer-In-Charge, I've had the opportunity to handle, research, review, and formulate policies; prepare and present lectures and reports in local and international meeting, workshops, conferences, and training programs; and lead and manage cross-functional teams and deliver results under tight deadlines
With my strong organizational skills, attention to detail, and expertise in various software and tools, I can help you achieve more in less time. Here's what I do: Email and Calendar Management, Travel Planning / Booking, Prepare Reports and Presentations, Create Masterlist of Files, Research (e.g., Science, Policy, Web, Product, etc.), Task Management, Data Entry, Transcription, and other Ad hoc tasks. I am also proficient in Microsoft Office and Google Workspace with basic Graphic Design and Photo Editing skills using Adobe Photoshop and Canva.
If this works for you, please feel free to message me anytime and let me know about your company, so that I can help you more in managing your business by providing satisfactory and timely results.
Cheers, Dianne.