Virtual Assistant / Experienced Lead Generation / Customer Service Support
I'm a freelancer focused on 3 niches such as; Virtual Assistant, Lead Generation and Customer Service Support. I've been doing freelancing for just a short while but I'm equipped with skills and knowledge I learned from my previous jobs and resources online. I used to work in BPO industry for four years as a Collection Specialist and Customer Care Representative. I worked with Sub-prime Credit Card Company and Business to Business Storage Records Management accounts respectively. From these two companies, I gain a lot of experiences in handling calls, from being assumptive and proactive collection agent to a perky, satisfactory, and patient customer service support. Furthermore, I also worked in our family business as an Office Administrator for two years where I also learned my knowledge being a Rockstar Virtual Assistant. I used to work with my Brother-In-Law as my Boss and I took it as an advantage to take some time and learn more my resources on how to be effective on the job. Here are my skills set that I can offer:
Virtual Assistant:
Data Entry
Office Admin Support
MS Office (Word, Excel, Powerpoint and etc.)
Google (Docs, Sheets, Slides adn etc.)
Graphics for Marketing (Canva)
Email Management
Scheduling
Sort of Social Media Management
Events Planning
Lead Generation:
Web Research
Data Mining
Customer Service Support:
Inbound and Outbound Call
Email Support
Chat Support
Thank you for taking time looking to my profile. Looking forward working with you soon!