Virtual Assistant | Lead Generation | Customer Support & CRM Specialist
I am a dedicated and customer-focused professional with over 6 years of experience in client outreach, lead generation, appointment setting, and customer support. My career has been built around delivering excellent service and communication across various industries, including technology, sales, and customer service.
With a proven track record in cold calling, email outreach, CRM management, and problem-solving, I specialize in helping businesses grow by building strong connections with potential clients and nurturing relationships. I've worked with international companies such as McAfee and Quicken, providing chat and call support, and more recently, contributed to Mastreign Inc. and Rodri Tech Inc. as a Client Outreach Specialist and Appointment Setter.
I’m highly skilled in using tools like Zoiper, CRM platforms, Google search for lead sourcing, and email communication systems. My ability to multitask, think critically, and handle high-pressure situations makes me a reliable asset to any remote team.
Whether you're looking for someone to generate leads, manage schedules, handle customer inquiries, or support your sales and marketing campaigns—I bring professionalism, initiative, and results.
Core Strengths:
Client Communication & Rapport Building
Lead Generation & Appointment Setting
CRM Management & Calendar Scheduling
Conflict Resolution & Retention Support
Tech-Savvy & Fast Learner
Let’s work together to grow your business!