Hire Virtual assistant In The Philippines
Angelica J.
$8/Month
Philippines
Member since:
Last logged: ago
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Janelle.
Graphic Designer | Video Editor | Photo Editor
$600/Month
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Regine P.
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$5/Month
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Ali N.
Creative Web Designer and Developer, Front-End Developer
$5/Month
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Angel M.
Data Entry/Admin/Teacher
$2/Month
Last logged: ago
Virtual assistant
As a Virtual Assistant, I have handled a wide range of customer support emails with a strong focus on professionalism, clarity, and timely responses. My responsibilities included: • Managing and responding to customer inquiries through email, addressing questions, concerns, and product/service issues with a courteous and helpful tone. • Using tools like Gmail, Outlook, and helpdesk platforms (e.g., Zendesk, Gorgias, or Freshdesk) to organize, prioritize, and track support tickets. • Crafting clear and personalized responses, while using pre-approved templates when appropriate to maintain brand voice and consistency. • Resolving common issues independently, such as order status, account access, refunds, or troubleshooting steps, and escalating more complex concerns when needed. • Maintaining a high level of customer satisfaction by ensuring quick turnaround times and thorough follow-ups. • Updating FAQs and internal support docs based on recurring questions to streamline future communication. This experience helped me develop strong written communication skills, customer empathy, and the ability to manage time efficiently in a remote setting.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $8/Month | Full-Time | 2 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $8/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $ | 2 years |
Other Virtual Assistants
Janelle.
Graphic Designer | Video Editor | Photo Editor
$600/Month
Last logged: ago
Regine P.
Virtual Admin Assistant
$5/Month
Last logged: ago
Ali N.
Creative Web Designer and Developer, Front-End Developer
$5/Month
Last logged: ago
Angel M.
Data Entry/Admin/Teacher
$2/Month
Last logged: ago
