Hire Virtual Assistant In The Philippines

My name is Vincent and I have been working as a Virtual Assistant for an Aussie client for over a year, and my main role is on Administrative tasks including managing the business' email and events. I am also responsible in the invoicing process as well as in creating a profit and loss statement. Moreover, I take part in managing the projects and I'm quite familiar with Slack, Dubsado, Asana and some other CRMs. I work closely with my client and constantly coordinate with all the members of the team. When I started my role, my job was to take instructions from my client about preparing and sending out invoices and contracts to his clients, ensuring accurate data entries on our CRM, as well as maintaining our event calendar updated. After 3 months, I was handed with more responsibilities, such as managing my client's business events with the use of a third-party website to create and manage event webpages where customers can secure their tickets and more. An addition to my tasks was to create a monthly profit and loss report. I also take care of customer enquiries and attend to their concerns in a timely manner. I always make sure to be in attendance to every meetings and get involved on discussions about where or how the business is going and suggest ways on how the business could run better and look at the areas that requires improvement. Moreover, I also used to work for the same role for The Piddington Society and my responsibilities include but not limited to the following: . Tracking receipts/invoices. . Converting PDF files to excel and vise versa. . Processing refund for event tickets in Trybooking. . Prepare and upload data to the CRM. I used to work as a customer service representative for 8 years and was also part of the quality assurance team for over 2 years in the BPO industry. I consider myself as someone who thinks critically and quickly. I am also able to handle multiple tasks. These, along with other abilities were required in my previous role as a customer service representative. The ability to think fast while handling various inquiries are the keys to deliver exceptional customer service. You can trust that I'm reliable and can absolutely work with minimal supervision. With years of work experience. As a customer service and quality assurance representative, I am quite confident with my skills, and I always observe the highest work ethics. I'll be more than happy to bring my diverse skill set to make a meaningful impact to the company/organization. Please don't hesitate to reach me through the contact info I have provided below. I'm excited to discuss my application further with you.