Hire Virtual Assistant In The Philippines
John C.
$5/Month
Philippines
Member since:
Last logged: ago
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Workforce Scheduler
As a Workforce Scheduler at a BPO company, I manage the staffing and scheduling of over 200 customer service representatives across different shifts and channels. I use Excel, Content Management Systems (CMS), IEX and AWS to optimize the workforce performance and ensure service level agreements are met. I am also responsible in maintaining the hiring plans, and developing rolling forecasts. I have been in the BPO industry for over 10 years, starting as a Customer Service Representative and then becoming a Workforce Scheduler. I have a passion for delivering excellent customer service and solving complex problems. I also have a background in the food industry, where I worked as a Barista and Baker for eight years, developing my creativity and attention to detail.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $5/Month | 0 | College Level | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $5/Month | 0 |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 10+ years |
Other Virtual Assistants
Maretcho L.
🌻 Virtual Assistant | An individual That Loves GROWTH
$5/Month
Last logged: ago
Maretcho L.
🌻 Virtual Assistant | An individual That Loves GROWTH
$5/Month
Last logged: ago
Fatima I.
Virtual Assistant
$5/Month
Last logged: ago
Hazel D.
Lead Generation Specialist| Customer Service| Recruitment| Virtual Assistant
$8/Month
Last logged: ago
Sheen L.
Online Job Hunter
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Last logged: ago
