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Hire YOUR CUTOMER SERVICE In The Philippines

JUSTINE B.

$1000/Month

Philippines

Member since:

Last logged: ago


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YOUR CUTOMER SERVICE

3.8

As a Customer Service Representative at one of the largest logistics companies in the Philippines, I play a key role in ensuring seamless operations between our clients and sellers, particularly for Lazada, one of the biggest e-commerce platforms in the region. My responsibilities include maintaining effective communication with sellers, addressing inquiries, and troubleshooting issues to guarantee that products are delivered promptly and efficiently. I serve as a vital link, working closely with the seller network to enhance their overall experience with our services. This involves assisting sellers in understanding logistics processes, resolving concerns related to shipping, delivery, and product handling, and helping them optimize their operations to meet customer demands. In addition, I am committed to providing excellent customer service by identifying opportunities for process improvement, managing complaints effectively, and delivering solutions that promote long-term satisfaction. My role is central to upholding the high standards expected by Lazada’s platform and supporting the sellers in providing top-tier service to end customers. Through this, I contribute to the overall success of the logistics operations, ensuring that both the sellers and customers have a positive experience throughout the e-commerce process.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$1000/Month Full-Time Bachelor 1 years
EXPECTED SALARY AVAILABILTY
$1000/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 1 years

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